Walmart Vision Center

One of the literal worst eye exam experiences I've ever had. They do not listen to their patients. Thumbs down.

Dr Helms showed patience and kindness during a lengthy and unusual situation during the process of my yearly eye evaluation. He listened carefully to my concerns and responded appropriately to resolve the situation. I am thoroughly pleased with the entire team in the vision center. Everyone was friendly and knowledgeable. The self pay price is similar to other offices in the area. As I understand, appointments than cannot be confirmed via telephone or email are canceled… just an Fyi for the comments regarding cancellation of appointments.

My wife and I just got our exams and glasses here. The staff were very helpful and the glasses are working wonderfully. We were glad the exam used dilation since my wife has had a problem that requires being checked by dilation twice a year.

I had an appointment but arrived and was told it had been cancelled. Apparently a computer system change caused problem that they were aware of but made no attempt to mitigate problems for patients. I really like Dr. Helms but will be looking for better service provider than Wal-Mart Health.

Arrived at 15 minutes until 1:00 pm to have a prescription filled for one contact for one eye. The so called receptionist told me that the doctor was leaving for lunch at 1:00 pm and they couldn’t take any orders until after 2:00 pm. EXCUSE ME!!!!! You mean to tell me that a doctor can’t look at one small contact prescription in a 15 minute time frame????? YOU SUCK!!!