Walmart Vision Center

Very poor service. The optometrist messed up my prescription added in a bifocal cut that I couldn't see through then wanted me to wait an additional 30 days to let my eyes adjust. At which point I had to schedule an appointment and they thought I was going to actually pay again after they messed up. Sent me a text message saying they were going to charge me $40 if I miss the appointment so I canceled the appointment and will never do service with them again their license to practice optometry should be revoked in full

Ralph was excellent he was personable and made sure we were taken care of and felt welcome with a speedy turn over time and excellent customer service and very helpful

My rating is based on the customer service and level of professionalism in this office. I must say the optometrist was very informative and welcoming also the lady who works in the back was exceptional with assisting my son with his contact fitting and explaining how to properly care for them however the lady in the front was loud, rude and flat out disrespectful. From the moment she begin checking me out she had a attitude so after checking out I approached the manager asking if she could explain a particular charge I had paid for and the rude young lady at the front starts yelling when I wasn’t even talking to her I was asking the store manager to explain something to me that I didn’t understand. The store manager really wasn’t any better but I can say she was much better then her associate. Obviously this is a problem that has failed to be addressed when reviewing the other reviews. Ultimately, the charge was necessary, but all it took was a professional response. Will not be returning only booked my son contact fitting here because his doctor was overbooked for months.

This store and staff deserve much better reviews. I have been going here since I was 9 years old, now 30, and they have always been kind and helpful. The one and only time I had a problem was a feature that was assumed to be covered by insurance, but ended up resulting in a surprise bill, corporate waived when I called to inquire for more information, which they did not have to do by any means. As long as I live in Waycross, this is the only place I'll go. Frame repairs have been complimentary when I didn't take the optional insurance and replacements have always been speedy when I have. Anyone giving less than a 5 doesn't know what they are talking about

Don’t waste your time or money. Staff was rude (mainly the store manager) and rushed through your appointment. The only reason I came here was to get a prescription for my new job. Every eye place had a month wait. I ordered contacts online and when the place reached out to the doctor about my prescription she denied them the prescription. I won’t waste my time or money anymore. I had an apt scheduled for the following week and decided it’s not worth it.