Walmart Vision Center

Some new tranee there messed my prescription up. Then at pick up time they give me someone else 's prescription. I gave'em back. Imagine coming to get your glasses and the clerk gives you someone else's glasses that cost more and give the other person the wrong glasses and prescription. You Goofy Tranee. I tried calling but no one answers the phone. The place not busy at all🤬

First time going to this vision center I usually go to two other ones. When I ask the girl about sending my daughter glasses n to be fixed/or replaced through her insurance she told me I would have to pay for insurance on the glasses! This is so wrong n so many ways n she should be stopped from telling people this! I only make reviews when something is wrong! N she wrong! I just got my son glasses fixed through his insurance at the Crestwood Walmart. And have before. Just called crestwood Walmart and they told me exactly what I knew cause my daughter has gotten 4 replacement pair of glasses through her insurance. My daughter glasses are being reordered no charge no extra insurance will be back n a few weeks. Gotta train these people better n if u don’t know something don’t tell false information!!

The vision center manager and staff were wonderful! I went in for an eye exam that was quick and easy. I picked out the glasses I wanted and got a call to pick them up in about 3 days! My old glasses were pretty much held onto by tape, so the manager fixed them up for me until I could get my new ones in. They also gave me a free case for those. Very respectful, kind, and most importantly professional. I couldn't be happier with my experience there!

Zero stars. I've been back and forth up there several times for 3 weeks and still no glasses. For some strange reason they can't get my glasses right, because of this, now they say I need to see the doctor again. Just fix my glasses right or give me my money back. I will be a blind bat waiting around on them for one pair of glasses. Too many chances, going somewhere else.

This is one of the best vision centers I’ve been to! the associates and managers are so nice and happy to help! I will be going back for more glasses! :)