Walmart Vision Center

Caitlin and Jarleen were great! Jarleen was doing her thing on the phone with my insurance. Caitlin was giving me the best "bang for my buck". Very greatful to both!

Wonderful experience during and after getting my glasses. Leu and Jarleen were patient, thorough, and very professional!!

Thanks so much Leu for above and beyond exceptional customer service at the Eye Center today. I appreciate your willingness to stay a bit late to help out a customer in dire straights, so that I could see to drive.

We are regular customers of Walmart vision center and always got good services and behavior from the manager, Lauren or another old lady. Recently I purchased a new glass and had to change it due to severe adjustment issues. Walmart has 60 days policies to replace the glasses and the manager Kayla asked me to get an authorization number from my insurance or else they will need 6-8 weeks to process through my insurance. This evening I just called to let them to continue the process since I couldn’t hold my insurance after 2 days repeated calling. I was surprised to get such irresponsible, mannerless behavior from the vision center employee named Hannah! I am not going to order any glasses from Walmart in near future.

Went to get my daighters glasses repaired. There was only one person working. And he was with someone. He offered to have us leave the glasses with him and he would get them fixed when he finished with the customer. We did our shopping. An hour passed. We went back and he was still with a customer. Then he proceeded to go to the lady who was waiting at the counter instead of taking five minutes to put a new screw into the frame. I'm so glad we paid the extra money for the warranty so I can repair her glasses at home.