Walmart Vision Center

So friendly and professional. Handled having my two littles with me with excellence. They were quick, informative, and not pushy. 10/10 recommend.

I recently had an eye exam and glass purchase at the Grand Haven Walmart Optical. The staff was prompt, friendly and professional. I have vision insurance, however, Walmart does not (currently) accept direct payment from Eye Med, so I had to submit paperwork for reimbursement. The staff prepared the paperwork and I sent in. I was reimbursed a few weeks later with no problem. Highly recommend.

Excellent experience at Walmart vision center in Grand Haven! Not only did they get me in immediately but they were also kind and thoughtful. Definitely the most inexpensive glasses and contacts I have found too.

Got new glasses here in October 2019 and by Feb 2020 had to start wearing old glasses because the new ones were scratched so badly seeing was almost impossible. Brought them back Monday 4/13/20 only to have the male associate there tell me I didn't have a scratch warranty because I had gotten the anti glare coating that he said I should have on the day that I purchased the glasses. I left the glasses there, the associate told me he would contact his boss to see if there was anything they could do, then would call me, it's is now Thursday 3 days later and no call. Think twice before getting eye ware here. UPDATE.... Well Allison from the vision center just called and assured me they will remake my lenses. This is the kind of customer service I am used to from Wal-Mart. Thank you Allison!! Now I can change my rating to a 4 🌟....over all.

I don’t even really know what all to say about the workers here. They we’re AMAZING to say the least. Spent over an hour here today and they did not once give up or stop helping me until we got what we needed, while there we’re a couple problems. Especially the woman who was attending to me. I thank you! I left very happy and satisfied with their customer service skills.