Walmart Vision Center

The lady at the front desk named Rachel is very rude and condescending. My 16 year old brother and I came in to get him glasses. Multiple times she said very loudly “no insurance?” To him. He gets confused easily and was hounding on him not knowing his dads address. I stepped in and asked what the problem was and she very rudely dismissed me. Said snotty “I just need a number okay? Nobody has a phone?!”

I had been hesitant to find a new place to have my son seen but Shawn and Gaylen welcomed us in with open arms! They worked patiently with my son’s excitement to have us scheduled for his eye exam. Even before we knew we could get in Shawn had seen my son chose a pair of frames and encouraged us to take pictures of it so “he can have his favorite pair when he gets his lenses.” We were scheduled about a week or so after putting our names in. The optician who did my son’s exam was AMAZING. Educational, patient, and understood exactly what my son needed. (Even answering the questions from a worried mom.) The rest of the staff working that day were welcoming and helpful as well! It’s always hard finding a spot for such a young kid but this is it! The delivery of his glasses happened in just 6 days! (Considering the weekend). Robin got me in and out of the center so quick! Even offering to adjust my son’s glasses anytime! And TALK ABOUT COST! Very affordable! My son LOVES his glasses! EXTREMELY SATISFIED with the service provided by every staff member that day!! Thank you Shawn and Gaylen!

I want my money BACK, I had an appointment last 11/7/2024 1 pm, I repeatedly said that I wanted contact lenses, neither the person that took my exam or the Optometrist Paul Brinckman told me that the exam I was taking; was ONLY for a glases prescription I paid 90 dollars they want another 90 for the contact leneses prescription, dont go there they just want MONEY.

I’ve been going to this vision center for years (dr. Stock) I’ve never had any problems. Since the new opt. I get the run around, charges for things that should have been completed. The receptionists are very lazy/ snotty and the Opt. is never in Mondays or Fridays. He then, charges you again if you do not make it within the weeks time to complete your exam, however he’s never in the office. I’ve not had a good experience since dr stock has left. I’ll take my care elsewhere.

I just love Dr. Brinckman & his staff 🥰 I have been seeing a great eye doctor (in my hometown) for 20+ years & although I've never had any issues or complaints I have always felt that I could see better.. Recently my insurance changed & I started seeing Dr. Brinckman. Oh my golly! I have new contacts & glasses & I can see so much Better than I've ever seen in my life!! No more "shattered" lights, blurry street signs, or squinting! My whole family sees him now & I can't shut up about it! *See for yourself 👀Thank You Dr. B!