I have been getting Walmart Vision Center lenses in my glasses for a lot of years. I'm talking 5 or 6 pairs. Spend a lot of money there. Used the same lenses I buy somewhere else. I mean the same as I buy in bulk. Tonight I brought in 3 pairs of glasses and spoke to Tammy. From the start the first pair safety glasses. Tammy says "Ooh, yeah I probably can't put lenses in these. You should get them done somewhere else or order them with your script." Second pair, Tammy says "Ooh yeah, we probably shouldn't put lenses in these either. I mean I can't adjust them or warranty them and we don't like putting lenses in frames not from Walmart." Third pair, Tammy says; "Ooh yeah we probably don't want to put lenses in these either". So I asked why again? Tammy says; "Well we can put them in these, but we usually don't and they are not Walmart Glasses so we cannot warranty them or adjust them as these 2 pairs are half frames." So they refused to put lenses in the first pair of safety glasses that had a full fram. Then refused to put lenses in the second pair because they are half fram and will not warranty, and they will not put lenses in the last pair with half fram and will not warranty them. Joke is on the. Because those half fra is have had lenses from this very store for 10 years. But not no more. 3 sets of lenses no line by focal lenses will be bought somewhere else. How pathetic how they don't want my money or any shopping in this store ever again. LAZY, HORRIBLE CUSTOMER SKILLS. AS I AM WALKING AWAY Tammy says" Sir, we will put them.in if you want us to." I said you have done nothing to warrant getting my business since the moment I walked in the door. Just told me what you can't or won't do that your location has been doing for years. By the way my lenses are around $300 or so dollars per by the time I'm done. So $900.00 gone thanks to Tammy in the Vision Center at Richmond,MO. Walmart. Update; I went to Warransburg, MO. Walmart vision center yesterday morning. I got my exam done put lenses in the glasses that Richmond, MO. Walmart said; WALMART WILL NOT DO, bought a new pair of safety glasses with prescription and warranty, bought a pair of sunglasses with prescription and warranty spend over 800 dollars for the same stuff Richmond, MO. Walmart refused to do. Don't go to Richmond, MO. Walmart they don't want your money and are rude about it. Go to Warrensburg MO Walmart. Everyone was so polite and fun atmosphere. Thank you Warrensburg Walmart team, you guys rock! #takemymoney,#bestcustomerservice,#funplacefunpeople,#getwhatyouwantwhenyouwantit!
