Walmart Vision Center

Had my annual exam yesterday, and it turns out I had an issue. Dr Lehman thoroughly discussed the issue with me and gave several options for treatment, allowing me to decide which one was in my best interest without any pressure. I left feeling informed about my condition and appreciated the Dr taking as much time to answer my questions as I needed. The ladies up front were also very accommodating and, unlike my previous optician, explained upcharges on my new glasses quite clearly without pressuring me to break the bank.

Excellent service and very professional. Good people to deal with.

Just picked up a new prescription and they did an excellent job inserting them in my old frame. Reasons I only gave it it 3 stars is: ETA was 1-14, I was told someone would call. Never heard from anyone therefore I called on the 15th and found my glasses were there. When entering the store, I was asked: Can I hep you! Good morning would have been nice. When purchasing my $ 320.00 prescription I requested the earpiece to be changed. No problem I was told. When picking up my glasses the sales clerk wanted to charge me for it. Of course I refused to pay. Would it be nice if they could clean the old frame without having to ask. After all $ 320.00 is not exactly cheap. They were 3 ladies there and they certainly had enough time to chit chat but I guess no time to go the extra step to please the customer. Again, job well done on the prescription, not so happy with customer service.

Very poor. My husband just went today to get fitted for contact lenses. When he checked in the receptionist didn't tell him his insurance isn't covered; because the doctor isn't a provider. So during check out, he had to pay $$$ out of pocket. The receptionist should of informed by husband about this. Why would you do an exam, if the person has insurance, but it's not covered? My husband and I are extremely agitated, won't ever go back.

I would give it a 0 star if I could. They add stuff that's apparently not covered by your insurance (non-glare). When I asked about it, they told me it's a bundle that they couldn't take off. I called my insurance and they said it's fully covered and I shouldn't be charged. Called Walmart back and now I could have got it without, and my insurance told me wrong and that it's not covered. I will never come back here. Came here to get my glasses cheaper not to be over charged.