Walmart Vision Center

Tried several times to call and schedule an appointment during standard business hours and could not reach a representative. Either the number online needs to be updated or people need to answer the phone as that is the only way to schedule an appointment other than an in person visit, and I am not driving for thirty minutes just cause you dont want to answer the phone.

I just stopped in because my glasses were a little loose and asked if they could tighten them back up. The girl said ok. She brought them back out even looser than they were before. Now they slide down my nose when I look down. I purchased these at a Walmart in marion nc and they have been wonderful until just recently. The screws were a little loose and just needed tightening. I hadn’t been able to find my tools so I thought to stop in on a whim. Never again. And I definitely will not purchase glasses from that optical center. If they tightened screws up but loosen the stems and change the angle of the earpieces. That does not help. I told her to never mind. I would fix them myself

Traveled from another town to specifically visit the vision center. Walked in the door 20 minutes before they were closed and was told that “due to the new computer system, it could take as long as 40 minutes to order glasses so they could not see us today”. When we walked in there was 3 people working, 2 of which were doing nothing but sitting in chairs. I don’t understand why (if it really took that long) why one person couldn’t have been entering information in the computer, while one was doing measurements, etc. Will definitely order online or spend an extra hour driving to the next town. Some of us still appreciate good customer service.

Maybe they're fine for getting glasses, I don't know. But for the love of god, do not go here for your regular eye exams. During my appointment they told me that dilation was unnecessary, that seemed strange to me. So I went somewhere else, turns out I have glaucoma, which Walmart vision apparently did not care to check for. I don't write negative reviews easily, but I don't want to go blind, and don't want you to either.

I love this store. The staff is so friendly and helpful. I have been there twice in the past couple of months and received nothing but the best care. Elizabeth is excellent to work with. She was extremely helpful and friendly. I would highly recommend them. I went right in each time and was done very quickly. They also have great prices on glasses unlike were I have been before. The cheaper frames feel better and seem to be better quality.