Walmart Vision Center

I visited the Vision Center this morning/midday because I had a prescription to fill for a pair of glasses. I met with Christian at the Vision Center and he assisted me with getting the information he needed and also to process my prescription. It was a pleasure working with him and should be back to pick them up within 10 days.

One of the best vision center in town. Ellen and Denise were kind and super helpful from scheduling my eye exam to helping me find my Meta prescription glasses using my insurance. Would highly recommend!

Had my prescription lens done here, they told me I couldn’t use my frames I had purchased elsewhere so I bought 2 of the same frames from them, no big deal. This was a little before Christmas & I had a hectic travel schedule. Picked up in the new yr & Realized a few days later that the magnification part on my bifocals were blurry at a certain distance, tried all my old glasses 🤓 plus a generic pair I had bought on Temu, they were all fine. Went back to Walmart & explained my situation to optician, she spoke to me in the most condescending manner telling me I needed to speak with my Dr who wrote the prescription even When I explained that their lens were the only one I was having issues with. I traveled to Thailand about 2 days later & took the same frame they said they couldn’t use, used the same prescription, got the same material type of lens , they did it in 2 days for less than 1/3 the price I paid with all the same features, no blurriness, I think Walmart did not measure the placement of the small part of then lens properly, not sure but I definitely will not me using them again & certainly would not recommend using them to anyone looking to get prescription lens. This place does have decent frames that actually look good & solid for under $50 and as low as $10 if you don’t want break the bank or pay for overpriced brand name frames which they also do have, hence the 2 stars because service and satisfaction alone would make this place a 1 star.

Terrible customer service-lots of lazy people who don't help customers, except for the doctor's receptionist, who is very kind and helpful.

This optical is super clean and organized. Staff is super sweet and helpful. The manager Lenny is knowledge always happy to help. Doctor Lammens is super professional. He really cares about his patients. Thank you for your service!