So to start with, I am a caregiver and had made an appointment for my patient, finding out that they were taking new patients, when I tell you that I was overly excited because for a while they weren't. I went ahead and scheduled myself as well. It had been a while since getting any kind of exam because my patient is used to just being told things and not listened to, and as for me, I'm used to just being over charged for my prescription and using up all of my insurance, so I was going in with an open mind after all these years... Well, we got there a little early before they had opened, and we walked around and waited, my patients appointment was set for 9:30am and I at 10am. We walked in at about 9:10, and were instantly greeted even though everyone was busy, they still took out the time to greet us and to give us their undivided attention (already ticked off in my book as amazing service), than as new patients they gave us our paperwork and got us checked in (another plus, because that means we don't have to wait), and once done we were prepped for our doctor. Breath of fresh air, I tell you, all questions were answered (on top of which we weren't even scared to ask or tell them our concerns), the ease in which they all listened, the Doctor herself was very gentle and caring and listened to what we cared for most. Last, after all was said and done, they did not pressure us to make an instant purchase, they helped my patient with his paperwork so he can change his license and all was perfect, we will be going back there for sure because they were absolutely amazing.
