Walmart Vision Center

Cindy is fantastic! She helped my daughter with her new glasses. She was super helpful and nice. Our experience with her was just awesome!

So I went to order my contacts and there was a white lady with a pixie cut black hair with a European accent. At first she was nice when I said I wanted to order my contacts. I then asked if I can get my eye measured and she asked if I bought glasses and I said no. I said I know y’all measured my husband before so I was just asking. I was told by her that I was wrong they must of given him an old measurement. I said no I don’t think so. That’s when her attitude changed. She then asked how many boxes I wanted when I asked for the price she rolled her eyes at me and huffed. I told her you know what you obviously don’t want to work today so I’ll leave and see if I find somewhere else to go, cause there’s no need for an attitude. She then raised her arms and said that fine. There was another girl there chubby reddish hair but she didn’t even bother to ask what the problem was or if she could help. I only went there cause my husband goes there for his contacts.

Came here in a panic as I had an accident with my glasses and Alina was able to get me right! It was close to closing time but that didn’t stop her from giving me an exceptional customer experience and making me feel at ease in a stressful moment. She took her time and explained everything she was doing and my glasses came out feeling brand new. Usually people are rushing to leave when it’s time to go but she didn’t make me feel like a bother and she was all smiles the entire time. I will most definitely be returning to this vision center

By far the best customer experience I have ever had inside a Walmart store. Alina was very helpful and knowledgeable. Her customer service skills are above and beyond. Very personable and bubbly. I will be bringing my family here for their eyecare needs going forward.

Please get someone who's ACTUALLY knowledgeable and has the right listening/comprehension skills to answer the phone. Asked if she could find my frames by item number and she said yes, and then after providing it she says she can only search by a UPC. After wasting my time, all I got from talking to the Hispanic female was a headache and an attitude.