Walmart Vision Center

This is a delayed review from several months. I bought my glasses at the Vision Center Walmart Rd. The lady was kind and knowledgeable. Her assistance in choosing my glasses was unique. I lost my glasses during an accident. The plan is to attempt getting my new pr virtually. If it is available,I definitely will purchase again.

When I first walked in the lady me if she could help and I told I was there to fill a prescription. She asked for my endurance, I gave her the info and she asked me to have a seat away from her (she sounded sick) so I understand. While I was sitting another gentleman asked me to move so he can assist someone else and from there it all went to hell. She was annoyed she had to stay and help. Nobody wanted to work or help me and I felt it. They made me feel like I was bothering them at home or something. I have medical conditions and I stood the whole time because nobody told me I could after making me move. I hate this place soooooo unprofessional

My eyes are very bad. I know how I have to wear my glasses. They have to be up close to my face. I got them the end of March or first of April and kept going back saying I couldn't see good. The manager, was very rude and didn't want to listen to me. I don't know how to spell her name but it begins with a S. She is very rude and doesn't listen to the customer. I did a recheck with the doctor and found out the lab messed up my prescription and she had the audacity to tell me that I was past my 60 days so I would have to pay for it next time if there was a problem. I really just want a refund so I can go somewhere else. I still can't see good. I just want the number to the district manager or regional manager. I paid a lot of money for these glasses and I should be able to see. She needs to work somewhere that she doesn't have to work with customers. This was a terrible experience and I will never go back to this vision center as long as that manager is working there. She is terrible

Horrible place! First, I was quoted a price of less than$100 for an eye exam with prescriptions for contacts and glasses. I was presented with a bill for over $200 when I left. The lady at the desk was so rude about it and got very defensive. I told them then I would never be back. Now I'm trying to buy glasses online with my prescription but I need the PD number that they neglected to put on my script. When I called to get it I was told I have to go there and sign a release form to get it! Are you kidding me?? Why wouldn't they put it on there when I literally can't buy glasses without it?? I'm assuming it's to get me back in there to buy their glasses. Again, same lady and again she was rude and not at all helpful. Save yourself the headache and money and go somewhere else! Anywhere else!

I got my glasses in April of 2023 and paid over $200 of what insurance didn't cover. Now they keep sending me a bill saying I owe $80 'more so I called insurance and they said it was paid. Now why do they keep sending me a $80 bill. It's their fault cause I paid what I was suppose to pay. They did this same thing in 2022 saying I owed $40 more (I paid that one but keep sending me a bill). Don't get your glasses at walmart, they like to charge you extra money!!! I will NOT be getting anymore glasses at Walmart!!