Walmart Vision Center

I went to get an eye exam there. The lens prescriptions are really bad compared to old prescription. They became aggressive really quickly when I pointed this out. Got an exam somewhere else and the other place got it spot on. Do not go to this Walmart for an eye exam I attached photos of the prescriptions Dr Abramson gave me 5/13/26 vs the ones I got someplace else 5/29/26. Dr Abramson’s was super inaccurate. They do not do refunds even if they give you unusable prescriptions. What they’re doing is probably illegal which is why they get aggressive when you ask for basic info like an email to contact.

Ordered my OAKLEYs from here and am overall pleased with not only the outcome of the glasses , but the service as well. The overall staff is very kind and seem to sincerely care about their customers. The manager, Miss Patty, Specifically gets an A+ from both my wife and I because of her concern and care throughout our buying process. This wasnt my first time getting my glasses here and is definitely not the last. Also this area as has been remodeled and looks great. Great job guys!

Thank you for your exceptional care! Patty, the vision manager, took great care to ensure my needs were met and that my glasses were right for me. Thank you, Patty, for going above and beyond to make sure I received the right set up for my vision needs!

Avoid if you dislike surprise bills after payment and service is complete! No complaints about the optometrist at all. But on the optical side of the business... Service was ok at best. Friendly, but that's it. Apparently the idea of ensuring a good fit or providing advice on frame choice is gone. Helped walk me through the lens options and insurance coverage (we'll get back to that). Ordered the glasses. When I went to pick them up, it was just "ok here you go" and that was it. They seemed to have no thoughts of ensuring a proper fit of the frames. When I asked about adjusting them, they seemed annoyed and even a bit confused. Now, over 2 months later, I get a call from a number which google says is a scammer. But it's actually Walmart's Vision Billing (or something like that) saying I owe them more money because my insurance denied part of the claim. After a bit of work to verify that the number I had and the amount were "legitimate", I started trying to figure out what went wrong. Vision Center at the store is clueless. Insurance says it's an option they do not cover (It just shows as "deluxe lens option"). I don't remember any "deluxe lens option". I was told everything was being covered besides my copay (which I paid that day), but then... SURPRISE! "You actually owe us more which we failed to inform you about when you agreed to the purchase." They did say "oh, well we can allow you to return them even though it's after the 60 day"...but my insurance benefit wouldn't reset since that was last year and I'd have to forego my appointment and benefits scheduled for the end of this year. In short, Walmart charged my incorrectly based on what THEIR system showed, and AFTER I had paid for the order, taken possession, and was past the point to truly make everything right, are trying to charge me for THEIR MISTAKE. Their only response thus far has been "you'll have to talk to your insurance". My insurance benefits are clearly stated. Why did your system fail to assess that properly?

After trying several times just too get my new glasses fitted correctly to wear which they couldn’t do I gave up I returned the glasses and went to wallmart and purchased a new pair of rimless bifocal glasses Brian was amazing very processional and courteous. Then returned in ten days and was fitted by Patty I was amazed how they fit. Unlike the previous places I went who couldn’t even adjust glasses to fit correctly. The staff were professional at their jobs to get it all gone correctly on the first try. I 100 % recommend this place and will only use them for any future glasses.