Just wanted to share an extraordinary experience that occurred yesterday. My mom and I were shopping at Walmart, and while we were leaving, I had to fix my Mom's glasses as it was so loose to wear them. We asked to one of the associates (Mark) from Vision center (Store# 5866) if he can tighten up the glasses. Without any hesitation, he fixed it with great customer service skills. I asked him if we need to pay for the service and the only thing he said that if you can give review about our service, that will work. Small gestures matter and here I saw kindness and effort to help other people. Thank you Mark for having such a great customer service skills. Truly appreciate your help!
About
Located at 8555 Preston Rd in Frisco, TX, Walmart Vision Center is an eye doctor and optical shop serving the Frisco area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Davis Vision, Superior Vision, Spectera and Humana are among the 13 vision plans accepted. Care is provided by Mona Merchant, OD. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-in visits are welcome. Call (469) 237-3782 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
8555 Preston Rd
Frisco, TX 75034-5606
Get Directions - Phone
- (469) 237-3782
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 9:00 AM – 8:00 PM |
| Tuesday | 9:00 AM – 8:00 PM |
| Wednesday | 9:00 AM – 8:00 PM |
| Thursday | 9:00 AM – 8:00 PM |
| Friday | 9:00 AM – 8:00 PM |
| Saturday | 9:00 AM – 8:00 PM |
| Sunday | 12:00 PM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 80
I had such a wonderful experience at the Walmart Vision Center, and I have to specifically shout out Glenda. She was an absolute DIAMOND to work with! She was kind, patient, and incredibly helpful from start to finish. She took the time to answer all of my questions, made sure I felt comfortable with my choices, and truly went above and beyond to provide excellent service. You can tell she genuinely cares about the people she helps, and that kind of energy is rare. Because of Glenda, my entire experience was smooth, stress-free, and actually enjoyable. I truly appreciate her and would recommend this location to anyone!
If you’re looking for a vision center that provides top-quality care with a personal touch, I highly recommend Glenda and her team. I will definitely be coming back! From the moment I walked in, they were welcoming, professional, and genuinely cared about helping me. Glenda went above and beyond to make sure I found the perfect frames and understood my prescription clearly.
Went in to get new glasses, service was absolutely phenomenal! The best customer service I have ever received at a vision center. To receive such level of high quality care and service truly made my day, and I really appreciate it. If you go I highly request to ask for Ms. Glenda, she is absolutely incredible. A beautiful person inside and out. ❤️
Glenda was so easy to work with and I enjoyed talking to her. She gave me great service. Looking forward to visit her every time I get my new pairs.
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