The doctor is very nice and has nothing to do with this, but the costumer service is very below decent. The main front desk lady is very rude and condescending. Same goes for the girl helping out with the front desk and lobby area. They just make the atmosphere very heavy and uncomfortable not just in person, but also through phone calls. The people in charge need to pay more attention on how their employees treats the costumers.
Walmart Vision Center
About
Walmart Vision Center serves patients in Kansas City and the surrounding part of Missouri from its office at 11601 E Us Highway 40. Expect a clinical visit here rather than a retail one: exams are offered, but no optical shop is listed. Listed services include sports & safety eyewear. Insurance accepted includes Davis Vision and Humana (5 plans in total). You can walk in without an appointment. Call (816) 313-6051 to confirm hours and coverage before you visit.
- Listing type
- Optometrist — no retail optical on site
- Address
-
11601 E Us Highway 40
Kansas City, MO 64133
Get Directions - Phone
- (816) 313-6051
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Reviews on Google 24
The doctor was fantastic and it ends here. The person that was helping with my glasses kept trying to upsell me and when I told here what insurance would cover would be fine. Then it was they won't cover the tax. I left went home and called my insurance and she told me they had never received such a call. She then called Walmart and was told that is the case. She then found me somewhere else I could go.
Worse service ever! 😡😡😡 Two weeks ago I went to pickup my kids' order and the lady called Kim was at the front desk with a really rude attitude. At the end, she did say the order was not even in the system. Before I got an heart attack because she was sarcastically smiling, I left. If you want a good professional customer service, please don't go Walmart on 40 highway.
Awesome experience at the vision center. I was in and out of there for my contacts exam. The doctor is a great guy . listens and doesn't overcomplicate the process like I've experienced other places. I really felt cared for at my appointment . Staff is no bs and I love that! ;) I think I finally found my favorite vision place. Highly recommend
The most wonderful experience I have ever had at an eye clinic. Everyone was helpful and very friendly. They give you time to pick out what you want and help you in deciding also! It made my day a better day just being there today! I would give this clinic a 10 stars if They had a 10 Star review. I guarantee you will Love this place like I do!! Will always come here for my eyecare needs. They have a Big variety of glasses to choose from and as well as Big Smiles and Big Hearts!!!!!!!! Thank you Leo, and the rest of the Beautiful Ladies and Doctor!!!!! :) :) :) :) :) :) :)
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