Walmart Vision Center

Optician never there! Random times of the day he leaves to go to other locations or to run errands and pick up his kids! I paid for glasses a month ago and aren’t able to pick them up because an optician is never there! Worse store ever to buy glasses from, unreliable and undependable service.

Trying to pick up sons glasses for two months now, can’t drop off or pick up without an optician. Of course he’s never there and this woman that opens up location and answers the phone, says her only job is to answer the phone which is pointless. SHOULD OPEN ONLY WHEN SERVICE IS AN OPTION. What a waste of time and at the expense of both my 9 and 6 year olds vision.Please do better.

Broke my glasses during my lab class and had to drive blind for a mile in a panic in the hopes of getting them fixed. I legally can’t drive without them, and I had an hour and a half trip back to Gainesville after class. The folks who were working today at Walmart Optical (1/28/25) were so quick, so polite and so helpful and I was back on the road in just a few minutes. Perfect service! Y’all really helped in my time of need!

I visited Dr. Chandra a year and a half ago. She was really nice. She really cared about the health of my eye. I was considering driving from Georgia to visit her again. The new customer service stinks. I don't know if he was having a bad day. I misinterpreted the process. This is my first time buying contacts and glasses all in a series of 2 visits. "That's what every other place does". The rep continued to talk over me as I attempted to stop him for clarification. He asked me questions and began answering his own question. I couldn't get a word in. I will just go to my doctor here in Georgia on a later date.

even one star is far to good for the Dr. Chandra Williams at this location. from recent encounters she is very unprofessional and picks and chooses which patients she wants to work with. Switched locations and doctors due to how inconsistent she is with her work. Some people are just those who you keep on your list and vow to never see again. Also, definitely will not be a person I refer anyone to see. There are plenty other doctors out there who are not just money hungry.