Walmart Visioncenter

worst customer service, ever! would give them 0 stars if I could.

So now they only book appointments three days out and you have to call on Saturday to make one, but they warn you the spots fill quickly. How stupid. The guy I spoke with had the personality of a rock.

Very disappointed with the scheduling process. The doctor only opens her schedule a couple days at a time. I understand this is a private practice. This is very poor practice.

I had an appointment today for 9:30. I will concede that I fell a little behind and arrived a few minutes late, at about 9:37-9:38. I went to the front and waited for several more minutes before anyone waited on me. A technician finally came up and immediately started to reprimand me for being "so" late. She then went back to see if the doctor would still take me (?!) As I was waiting, I saw another pair come up and were greeted and let in almost immediately. Finally the technician came back and said that the doctor cancelled my appointment because I was only a few minutes late. I tried to explain that I had been already waiting for several minutes, but she seemed to wave it off and said that they have to maintain such a strict schedule. Never have I been cancelled for an appointment for being so few minutes late. The only reason I'm giving one star is because this system prevents me from giving zero.

Dr Grace is amazing, I have worn glasses for 60 yrs, more than a few Drs. Dr Grace ranks very high on my list. Explains every thing answers all questions. Then when choosing my frames and lense, Jody with excellent customer service skills gets you taken care of. Was skeptical of Walmart eye center, those two definitely changed my mind. Highly recommend both for your eye care needs.