Mark with the Vision Center decides to tell me today that I owe $20 because "the associate" put the incorrect Tier of lenses in my glasses. Mark informed me that they INCORRECTLY filed the $20 difference as a "copay" charge against my insurance rather than correcting the price or calling me to change the lenses in the glasses I bought or pay the difference. That conversation did not happen. Instead, they fraudulently made up a copay charge to get the difference for their mistake, ultimately passing the consequences of their negligence to me, the unassuming unaware conned consumer. This is 100% a scam. Apparently, I am not the only person that this has happened to. I just discovered a friend of mine (no insurance and paid for her glasses in full up front) received an invoice for $40 for her glasses as well. I instructed Mark to re-file the claim correctly, to which he responded "No, you owe this and you need to pay it." Then he hung up. So, I have this random invoice for something I did not agree to that will affect my credit because an insurance scammer named Mark at the Walmart on Airline Dr. in Bossier City, Louisiana took it upon himself to force me to pay for something I did not agree to purchase. I'm wondering how many other people they have preyed upon with this type of deceitful behavior.
