Walmart Visioncenter

Horrible customer service. The heavy-set African American woman who closed on 7/17 at 7:47pm has problems with simple comprehension I wouldn't trust her to know the difference between a + or - prescription. I wanted to make a simple purchase, however, the lights were off and she lied and said they were closed. I asked her 3 times what time they close but she refused to tell me. When I got home and checked the website, I read that the optical department closes at 8pm...13 minutes AFTER I left. This is unacceptable. These types of employees continue to give Walmart a bad name.

I booked my appointment and was given the day and time. I checked in, the assistant told me my appointment was for 15 minutes later than I was originally told. after waiting for 30 minutes, the assistant told me they had scheduled my appointment for a totally different day than the one I was told. The assistant also did not bother to check the schedule when I filled the paperwork and waited. The doctor was not even on time. Horrible experience and waste of time. Go somewhere else.

wasn't happy with the experience at all! I waited one hour before eye specialist saw me, even though I had an appointment. she had lots of patients and was going back and forth between the room. in the middle of the exam she left and i waited for another 30 mins. the worst part... she couldn't get me a fit for the contacts!! she tried 5 different contact lenses on me and after i was there for 2.5 hours I got irritated and told her the last pair worked so I could leave!! cheaper than other places but not worth it!!! i have to go to some decent place to get my eye exam done again!!

Dr Blandiana is excellent. She gave us explanations of what she was doing and about her findings and patiently answered all our questions. Her vision check is very detailed and she’s going the extra mile for making sure the exam in thorough. The reason for my bad review is her assistant who was late and didn’t take the time to run the insurance before. That put us on a half an hour delay (while the dr was waiting too) and when I asked if I can step into the store to grab few items she gave me a lecture about leaving two minor kids unsupervised - a 14 year old and a 3 weeks shy of 18 year old. 🙄 I considered that rude and disrespectful. She could’ve simply said “No” with no offense.

The graduated lenses are poorly spaced up and down the lens. I never got used to them. I was very satisfied with Walmart optical in the past ( in another city) but I will never use this one again. I've switched back to my old glasses after trying to get used to the new ones for 2 months. A waste of $500. Minor point: they give you a very flimsy plastic case.