Walmart Visioncenter

Office staff could do better. Being in-network and not checking on it when provided information from the insurance and cancelling an appt to then BE IN-NETWORK and not reschedule the appt is a full load of crap.

The older lady with the accent needs to learn customer service skills. She actually makes negative noises and shakes her head at you like you are doing something wrong. We left without ordering glasses, this is the second time trying to order these glasses and she was rude both times.

Can't even get them to answer the phone! Im in Walmart all the time and never see any customers in there, now i know why!

The doctor was very pleasant and mello, really nice the first 2 visits, the cashier that helped us the first two times was also very nice and helpful. We had them run our insurance prior to ordering our contacts, when we arrived to pick them up neither of the two people that were there but a new lady named ginger. She absolutely less then helpful did not want to figure the issue out at all along with her condescending attitude you could tell she has had a lot of practice at being rude while watching very closely what she says. This was definitely not her first encounter with being a very bad customer relations helper. We were quoted $40 n then rang up for $120 they could not / would not find the problem

The manager Ginger was just sitting off to the side and passing off customers to other people even though they were already super busy helping other people. I was helped by Emmaleigh and she was super knowledgeable and helpful. She was helping 3 different customers while the manager just sat on her butt and couldn't be bothered to lift a finger to help out... she didn't even seem to care when people kept pointing out that there was a long wait and not enough staff.