Had a great experience at the Warby Parker Burlington store today. Sarah was super helpful and knowledgeable. She took her time to help me find the perfect frames and filed the insurance claim for me. Also love the selection of fun, unique frames at very reasonable prices
Warby Parker - Burlington Mall
About
Located at 75 Middlesex Tpke in Burlington, MA, Warby Parker - Burlington Mall is an eye doctor and optical shop serving the Burlington area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Davis Vision, Superior Vision and Spectera are among the 4 vision plans accepted. Care is provided by Anni Sharma, OD. It is open 1 day a week. Walk-in visits are welcome. Call (855) 550-0743 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
75 Middlesex Tpke
Ste 1031
Burlington, MA 01803-5389
Get Directions - Phone
- (855) 550-0743
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Sunday | 12:00 AM – 6:00 AM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 276
I’ve been getting my glasses at Warby Parker for more than five years, and this was my first experience using their eye doctor. Booking the appointment online was easy, and check-in at the front desk was painless. The eye doctor was knowledgeable, quickly assessed what I needed for my prescription, and sent me on my way. While the exam was quicker than most, I didn’t feel like anything was missed. Afterward, I went back to the front desk and within 10 minutes had ordered my new pair of glasses. Most importantly, the person helping me made sure to apply my eye insurance to my purchase, which saved me almost $200.
Outstanding customer with service exceptional ! All the staff rallied round to help find frames that suited us A brilliant shopping experience lot of fun and laughter too ..... Don't go anywhere else if Burlington is your area
The store was incredibly busy on a holiday weekend but the staff balanced the roles of retail and healthcare workers seamlessly. They were unfazed dealing with insurance speed bumps and in the end everything synced up nicely with insurance. The optometrist was informative and friendly. I was able to get an eye exam appointment at Warby Parker much faster than my optometrist at a major hospital.
TRIPLE CHECK THE ASSOCIATE DOES THE CORRECT ORDER WHEN ORDERING IN STORE. My husband's glasses broke so he went in-store to pick a new pair and get them ordered. The associate who helped him did not order the right size (which we did not find out until the glasses were delivered and clearly too small) he also did not click the button for the High-Index lenses which delayed the glasses by a week because no one at Warby Parker reached out. When we went back in to get the glasses re-ordered, because again they are in the wrong size (narrow vs. wide), there was no apology or attempt to rectify the situation other than just to re-order with standard shipping. It was three weeks for the first pair to come in and now he has to live with broken glasses for another two weeks because of this associate's error. Very disappointed by the customer service at this store.
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