Warby Parker DO Good Arcade

I have frequented this location often as my humans exclusively purchase all their optical here. I was forced to try on The Penny, because the humans just had to. I always get pets from the lab coat people and the other people trying on glasses or sunglasses. It’s always a great time here. All the people are all the nice to me. ♥️ In case you were wondering, I don’t actually wear glasses or sunglasses.

Warby Parker is fantastic! This store is the first Warby Parker store I have ever been to and it was top notch! The whole company rocks! As for the parking mentioned by another commenters, that is basically just how it is there. Park on the road a way down or park on the next block! There isn't really any other option.

I visited this store to have my frames adjusted and had a great experience. The first staff member was friendly and checked me in quickly to be seen by the optometrist. I waited less than 5 minutes and the optometrist was really pleasant to talk to and adjusted my frames quickly and precisely. She made sure that I was satisfied and that everything was even. I am very happy I went by as my glasses are no longer slipping down my face all the time. I really appreciated the positive interactions I had here and would visit again for another pair of frames or another adjustment.

Visited my local WP store in person to assure correct fit on the frames I’d chosen via their try-at-home service. Their Covid-era safety precautions are on point. Yes, you might have to wait outside for a while, but they make the process easy and as fast as possible, while still providing excellent customer service. They do a verbal screening prior to entrance, have hand sanitizer at the door, masks and distancing is required, and there are no more than 3-4 people in the store at any given time. The woman who worked with me to find my glasses and check out was friendly and efficient, and made the entire process easy and fun. Sadly, the only other customer in the store kept crowding me, ignoring distancing, and took off his mask repeatedly to try on glasses. The staff member asssiting me had to ask him multiple times to put his mask back on, reminding him each time that he could take the frames outside to try them on without a mask, and he acted like a spoiled child. I admired her calm demeanor as she had to remind him to put in his mask - over and over again. In this era of Covid I have an extra appreciation for workers like her who now have to not only do their jobs, but also enforce safety protocols with customers who are often uncooperative and unappreciative. The fact that there is an added element of personal risk only increases my respect. So, Warby Parker, an already excellent company and store gets extra high marks for operating and offering excellent service and products during this difficult time.

I’ve returned to Warby Parker time and time again for glasses because they just do such a good job! Prices are fair, staff is friendly and willing to help adjust frames after purchasing, and space always feels clean. They make the process of buying new glasses seamless, would definitely recommend.