My first time in a Warby Parker store and based on my experience they will exclusively receive my business moving forward. Venus was so welcoming and friendly. She was patient and knowledgeable and made me feel comfortable. I ended up with a dynamite pair of glasses that will serve me well for years. Cannot recommend enough. Pay them a visit and you'll feel the same.
About
Warby Parker - Easton Town Center is an eye doctor and optical shop in Columbus, Ohio, located at 4049 The Strand E. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. The practice is in network with 4 vision plans, including Davis Vision, Superior Vision and Spectera. Care is provided by Nicole Hsiao, OD. It is open 1 day a week. Walk-ins are accepted. Call (855) 550-0743 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
4049 The Strand E
Columbus, OH 43219-6131
Get Directions - Phone
- (855) 550-0743
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Sunday | 12:00 AM – 6:00 AM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 323
I walked in and was immediately taken care of by the warmest and most friendly person. Her name is Effy. She was AMAZING! Not only are the frames great, but the service she provided cannot be beat. Effy was so knowledgeable and took her time with me. As long as Effy is there, I’ll be a repeat customer, for sure!
I had a great experience with Effie and Alex at the Easton location of Warby Parker. Alex made sure I had frames that suited me, giving feedback on which frames would actually shape my face in ways I liked and wouldn’t want, and had me try on something I wouldn’t have initially thought of - I ordered the frames that he suggested. Effie helped me through the lens portion of my experience, checking my insurance, and making sure that I knew the costs up front throughout the whole process. My new glasses are a good change for me with the prescription I need within my budget. Their assistance gives me a good reason to come back for my next pair in the future!
I wish I could give lower than a 1. I would give this establishment a zero. Very rude to my mother. We arrived late for an eye appointment by 5 mins and understood that since we were late we would potentially have to wait or reschedule. The staff were unnecessarily rude and were making faces while talking to us. They tried to brush us off which is not okay. I would not recommend going to this location at all. The least a customer service person can do is be nice and not be rude or speak badly to us. I am here to spend money and get glasses not be made to feel bad. Terrible feeling and very disappointed with the service.
The store associate was so kind and patient. They also provided good feedback regarding frame choices. I have purchased Warby Parker frames online, but being able to try on frames is a better experience.
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