Warby Parker -Stonebridge

It was easy to walk in and tell the attendant that we have our prescriptions and we needed new progressive eyeglasses, and started trying on glasses on our own. The prices were displayed, and the glasses were accessible, so there was no asking to try anything on from behind the counter. Once we made our selections on the design, we got right to fitting and customizing. We paid out of pocket, but they did asked if we were using our vision plan. It was a breeze. Just waiting for the glasses to come in the mail.

I had such an amazing experience here. I felt seen and attended to. They also gave be valuable insights and opinions on the frames I was choosing. The staff here is very knowledgeable and Tyra is so sweet. She’s been in the field for several years so had unique medical experience that helps you make sound decisions for your eyes. Anytime I need something for my eyes I will be back here within reason!

Outstanding—there’s really no other way to put it. I had an exceptional experience at Warby Parker today. From the moment I walked in, I was warmly greeted by Ms. Anisah. I came in thinking I knew exactly which frames I wanted, but she patiently guided me through my options and even suggested a few styles she thought would suit me. She read me perfectly—I ended up loving and choosing her recommendation. From there, I worked with Ms. Tyra, the optometrist, who truly worked her magic with my lenses. The improvement in my vision is the best I’ve ever experienced. Overall, top-tier service from start to finish. Highly recommended!

I had an absolutely wonderful experience at Warby Parker from start to finish\. My eye exam was thorough, efficient, and professional\. The optometrist took the time to answer all of my questions, explained everything clearly, and made me feel completely comfortable throughout the appointment\. I never felt rushed, and it was obvious that they genuinely cared about my eye health\. The store staff was equally outstanding\. Everyone was friendly, welcoming, and incredibly knowledgeable\. They were so patient in helping me try on frames and offered honest recommendations that made choosing the perfect pair easy and enjoyable\. The entire process was seamless, and the customer service exceeded my expectations\. If you’re looking for a place with exceptional eye care, a fantastic selection of frames, and a team that truly goes above and beyond, I highly recommend Warby Parker\. I’ll definitely be returning for all of my future eye care and eyewear needs\!

I came to this new Warby Parker location on opening day. The store had a clean, inviting atmosphere and was nicely organized. All of the staff greeted me and were very friendly. Chris tended to my many questions and took care of ordering my frames and lenses with a prescription that I brought from another provider, making the ordering process very easy. There was a special on purchasing two frames at the time and Chris helped me pick out another frame with a distinct style difference from the first frame I picked out but still looked great on me. Both frames arrived in the mail and I've been more than happy with both since. I'm looking forward to returning again!