Watchung Eye Care

I came here from recommendations because I didn’t feel like my prescription from my first eye doctor was helping me see clearly enough. I’m glad I came here! Dr. Ren was very helpful and patient to help check my prescription and try different adjustments and lenses until I felt good.

I visited Watchung Eye Care LLC for a contact lens exam and fitting. Dr. Ren was nice and helpful during the appointment, but the follow-up experience needs improvement. When I picked up my lenses, the left lens was incorrect. I only caught this because I double-checked it against my copy of the prescription. They did not acknowledge the error or offer an apology for the inconvenience. A temporary sample lens was only provided after I specifically asked for one. I hope the office can improve their communication and accountability, as simple professional courtesy would have made a significant difference in my experience.

Super Knowledgeable and Caring Optometrist. My daughter and I went in recently to get our annual checkup, both Dr. Ren and her staff were really nice. The office doesn't do much marketing so it's not crazy busy, easy to get an appt. Not sure about the negative reviews, vision insurance can be tricky, sometimes we think something should be covered but it isn't. I have nothing but good things to say about Dr. Ren. We highly recommend Dr. Ren, I trust her with my family's eyes.

I needed contact lenses. After eye exam the doctor and I went to the other room to try the new contact lenses. She was laughing when I told her the one from home, which was a tryout sample given when I got eye glasses recently, seemed clearer to see. After multiple times of putting in and out contact lenses, I decided to go for higher magnifying lenses to see the cellphone better than to see far better. Whatever her plan was, I have my own preference and I know which one is clearer to see. The doctor was upset because I didn't follow her recommendations and showed me her anger in front of my daughter. You have to stick to her prescription even though you are not comfortable with her exam results.

I only go here because it's close and easy to get an appointment. Have been a patient for years. We have had eye exams and purchased glasses here. They no longer carry the glasses I purchased last year so had to order them online..when I called the office to ask for some dimensions from last year , the office would not provide them since I was not ordering them directly from this establishment..I explained I would order them if they were available, but the staff didn't seem to care. Being a loyal patron here doesn't seem to matter. Will not be coming back.