Wendi Nh Shibayama OD

Seen by 2 different doctors and they both misdiagnosed my prescription. After having my script done a total of 4 different times and then finally realizing I didn’t even need a new script (so frustrating). Additionally, they did not complete the prior authorization for my prescription eye drops. It’s been 2 months, I called, CVS called and nothing. It’s irresponsible and they should be reported to the BBB. Unfortunately, they never answer phone calls or respond to voicemails. Would not recommend this place

Terrible doctor. Do but go here. I went here to see if my son needed vision therapy and my sonwas incorrectly diagnosed as needed bi-focals (He’s 10) When I disagreed with the diagnosis and explained I wanted a second opinion I was told that was fine and they confirmed that they would not charge my insurance. I then received two separate doctors diagnosis (which should have been charged to my insurance) that Dr. Harada was, in fact, incorrect. My son does not need glasses at all. Called to discuss this with Nikki the office manger and was told she would not charge my insurance. Fast forward to this week and I get a bill from the pediatric ophthalmologist that her correct diagnosis was not being paid by my insurance and that I now owed $223 out of pocket. After calling insurance I find that Dr. Harada has gone ahead without my consent and billed my insurance. This doctor should not be in practice. Do not take your children here. They will be wearing bifocals when they really don’t need any glasses at all.

They don't answer their phone reliably. That sucks.