Horrible customer service. Doctors are always in a big hurry! They use outpatient services for cateract surgery that are substandard. My most recent experience involved ordering my glasses. Went to the Winghaven location for my visit and the ordered my glasses. Picked out a frame etc. on Dec. 30th. Two weeks later told frames came in broke and they would reorder. Told a week later can't reorder frames because new management says all frames on display must be used first before restock of new choices. It's been three weeks now and no glasses. Told to cone back in to choose another frame and then wait another two weeks. Disgusted! Patients and customers deserve better. By the grace if God, I'm a senior that can drive etc. What about those that rely on others such an inconvenience not to mention complete failure on the part of the new management. They can't refund my money. Didn't these doctors and medical professionals take some type of oath? Stay awake from this practice . Not professional! No office manager to speak to as well to get this resolved! No one cares!
