West Virginia Eye Consultants

I can honestly say that my visit was one of the best experiences I have received in quite some time. The staff was amazing. They were extremely busy, but still getting to everyone in a timely manner. The facility was extremely clean. I will definitely be continuing my yearly check ups with this facility.

They make sure you are not sitting more than 15 minutes in the front waiting room. Everyone is very polite and caring. They explained what the charges were for and what insurance would or would not pay. The staff and doctor were also very thorough at explaining my diagnosis. I bought glasses and Becky explained all the options available.I felt comfortable with making my purchase.

They were very thorough in all parts of the exam and diagnosed the problem I was having. Thanks to a cancelation, my surgery was to be soon. Much appreciated that. All the people at the front desk were very nice and helpful. This was my first visit and I will be going back for my annual exams for sure.

First appointment for post Sx opinion. Loads of patients and loads of staff. Pleasant reception room. People are greeted and acknowledged upon entry, even if the front desk personnel are engaged with a client at the moment. Typical quantity of paperwork. There is a sign in reception that says to alert staff if you're not seen after 15 minutes of appointed time. So I did, at 20 minutes overdue. Was taken to exam ten minutes later. So in my book, too long after the appointed time. Some of us DO need more time and at the experience level of this practice, that should be taken into consideration. Staff treated me very nicely, seemed competent, listened carefully, and read back notes to ensure my points were correctly understood. Dr. L was pleasant, immediately focused on my issue and concerns, he listened to me, and upon examination, did a good job explaining and summing up what his findings were. All very good! All very professional while maintaining a pleasant "bedside manner." I didn't know my eyes would be dilated. I drove myself. Sat in my car for an hour, bringing total time to three hours. Live and learn!

Most efficient medical office I've ever been to. The staff and doctors are very friendly and they get their patients in and out very quickly but never rushed. They have the optical shop on site and the optical staff are phenomenal at helping you find just the right frame for your glasses and any special options for your new glasses. I wouldn't go anywhere else for my vision needs and highly recommend them to everyone needing their vision checked as well as needing glasses or contacts.