Western Carolina Eye Associates

Made so many appointments I can’t count. The first appointment: I got there early. now after my appointment still not seen. Ask how long does this appt take they said 2 hours.. I had to leave .. second appt I arrive early sat for 45 minutes watching others go in. Finally asked the client what time their appt was. It was a half hour after mine…. So i once again ask. What’s the hold up. Basically.. We are really behind.. in my head again. it’s 10 am you opened two hours ago. How and why are you 45/min to an hour behind? I said I’ll let you catch up… But I’m not rescheduling..

Caring staff helped my child out when he needed it. Went above and beyond when they didn’t have to. Everyone was so kind. Thank you!

Dr. Holden and the whole team at Western Carolina Eye Associates treated my son and me professionally, compassionately and efficiently. We were visiting Boone when my son suffered an accident that sent us to the emergency department who referred us here for a follow up. From the moment we walked in the door and throughout our visit we were well cared for. The team helped us feel comfortable during a scary situation. They took the time to answer our questions patiently and thoroughly. I am grateful to the whole team for their excellent care!

Western Carolina Eye Associates, the optical department came through for me. I had a situation with my glasses and they honored my warranty. If they tell you there going to do something. You can count on them coming through. I wanted to say a big thank you to Sunny the optical manager who resolved my issue. She was kind and professional. I also wanted to say thank you to Ashley for her professionalism and kindness. I will definitely recommend Western Carolina Eye Associates of Boone Nc.

I'm sorry. I have been a patient for I believe 3 years. I switched to them from the other major eye care provider in the area because I felt they had become too big and no customer service. Unfortunately, WCEA has become the same chop shop organization. The appointments girl is about as caring as a brick wall. It takes 4 months to get an appointment. Really....for eyes? I can get into any medical facility faster. I called a local doctor today and got a 2 day appointment. I'm done with these guys.