Westside Family Eyecare

The Doctors deserve 5 star. The rest not even a 1. But that’s not their fault. Took a month and no lenses, reusing frames. Cost over $1,000 paid at that time. After a very stiff conversation they refunded but the attitude was sharp. Like it was our fault. Also beware the staff turn over rate is high and has been for years. There is an internal problem they need to fix. Made a FB post and found it is not an uncommon problem. I now know a lot who are not going back. Sorry Doc. We did really like you.

Started coming here after going to another eye care facility in town. This place has A much nicer facility compared to the other place. The staff is very friendly and very overgoing. Would definitely recommend this place to anybody. I have nothing bad to say about them and the office manager, I think her name was Lori is top-tier in my Eye doctor I think her name was Dr. Brewer was phenomenal. 10/10

Everyone was polite and made me feel at home. They ran some tests on me and by the time I saw the Dr she knew most of what I had going. They got my glasses back in less than two weeks. I am very happy here and have a one year follow up exam. Thank you!

The office manager, Lori today was rather rude. Not sure why it hurts to be nice. lies to me about taking my insurance. They do, but said they do not. Runs my insurance and says I can't be seen until January 2026. Yet called yesterday with my insurance on the phone saying I'm able to be seen every 6 months. January 2026 is a year from my last visit. They marked me as a no-call no-show after I called in and canceled the appointment with one of their people at the front desk. Very disorganized. Find a different eye Dr.

This is largely a review of just Dr Stephen Simpson. I have been going here for quite a few years in a row now. Dr Simpson is great, he really seems to care, there is no upselling of anything, just straightforward exams. He does my yearly diabetic eye exam and is very thorough.