I love Dr wilson, been seeing him for me & my family for several years. But one member of his staff is extremely rude. We had an appointment for my daughter, follow up for her contacts. She accidently lost one. When we went in, we were told by "rude" staff member we did not have appt, we could not be seen, And no we could not another sample pair until we could be seen, it would be 2 more weeks from now. I told her that was rude and unacceptable, she told us we could leave. Yes I was angry, my daughter was late to work & she is a first time wearer. She needs her other contact to know if they will work. Yet... Here we are, No contacts, no follow up appointment, no prescription I need to speak with the Dr. Or the friendly elderly lady that scheduled our appointment the 1st time. She was sweet & helped my daughter the first visit. Not sure if we will come back, once we finally get her prescription. After all they've charged our insurance , plus the out of pocket has been paid in full.!!!
