Winnipesaukee Eye

This place is so outdated. The receptionist needs to go back to customer service training. I received about 10 notifications about my appointment. I arrived 15 minutes prior for any additional paperwork. My appointment was 11am, I was seen at 11:38, no explanation for delay. I saw the Dr. for about 20 minutes. If you are looking for an outdated, rude business, this place is for you. I can’t believe they are still in business. Never EVER again. I would give this place a negative star, if applicable .

First. We really like Dr McManus. He's blunt treats you with respect and understands your time is just as important as his. But it's impossible for us to continue with this office became of his staff. The man who fits the glasses treats patients using wellsense insurance like absolute garbage. I can't even go get my glasses ordered because of how awful he treats us. I'd like to remind others that ones on wellsense are not trash. Myself and my children receive wellsense because my child is disabled and I had cancer. My husband works 60 plus hrs a week 6 days a week. He carried traditional insurance for himself and our son. The employee is so vile to people and not just to us. I've seen it. Even on the phone. If you make a mistake on a form he outright rolls his eyes at you like you are an idiot. I'm very sorry to leave. But Dr McManus it's because of him. I left last time and cried in the car. If others have the same experience please reach out to the office so maybe they will hire someone with a kind soul and a professional demeanor

Terrible. Been a patient for a year. Optician itself were professional enough for the short time I was there. However, how the business is rubbed is ridiculous. Too many patients so the wait time to see a doctor is WEEKS long and even longer at the waiting room. They’re always behind and you get left waiting on THEM when you’re the one on time. Unprofessional to say the least. Some (not all) secretaries can be rude as well. If you’re on state insurance, don’t bother. They now have you on separate waiting list god knows how long! Degrading. I already found a new optician that got me in on the same week I called. Won’t be back nor I recommend this establishment to anyone.

Dr. McManus and staff are outstanding professionals. They are very patient, caring, and knowledgeable. When I experienced a medical issue with my eye they saw me within the hour. That's exceptional customer service! Dr. McManus has always worked with me to solve my particularly challenging vision issues and his office and optical staff are always friendly and go the extra mile to be sure I am satisfied. Thank you!

I went here the first time a few days ago. When I first called for an appointment, they were so busy they said it would be a month. I asked to be put on the stand-by list in case someone cancelled an appointment. BOOM, two days later I get a call and got in. The staff was super and I was examined by Dr. McManus. I try to always test the professionals I deal with and do it on the New Patient form. It usually asks for an Emergency Contact person. I insert my wife's name, but in the "Relationship" box, I always put: She Who Must Be Obeyed Within seconds of entering the exam room and saying "Hello, I'm Dr. McManus", he started to laugh. I knew he had seen it and it was a relief to be with someone with a sense of humor. The exam was excellent. I've been wearing glasses for 57 years so I've had more than a few exams. I'd highly recommend this business and they've got a fine selection of glasses at reasonable prices. I'll be ordering new frames today.