Wise Eyes Optical

The lady out front is a miracle worker! I had an accident and hit my head! My glasses bent, a screw missing and an eye piece out of place. She returned them to almost their original state! Bravo!!

Got a pair of glasses with bifocals & a pair of straight readers. Dr. was very good & sales assistants nice, & helpful. But their warranty is only 30 days. Never in my 40 adults years buying glasses have I ever had less than one year warranty. If I knew that, I wouldn't have went there and spent over $600.00. They really need to improve this warranty! Sadly, I will find a new place to buy my glasses simply because of this extremely short warranty.

I used to love this place and the doctor is fantastic!!!! We have been dropped as patients due to having to cancel appts and apparently had 3 no shows, 1 recent, which was canceled prior to appt due to the deaths. We had 3 appts that day but they only canceled 2 of them, and 2 dating back to 2013!!!!! I had explained that the canceling was due to 2 deaths in our family l, which I told them when we had canceled, and all I got was I understand but it's policy. So if you have someone pass in your family, make sure you make you appts or they will drop you. I have been with this doctor for over 10 years and this is how they treat you.

My experience was horrible. None of the women wanted to help me find a pair of glasses. When trying to decided I informed the woman my insurance only covered a certain dollar amount, but when I would ask her which pairs were cheaper she refused to tell me and told me they were close enough in price it shouldn't matter. Well considering I was paying for them to me it did matter. I got my glasses hadn't even had them a whole two maybe three months and the side hand fell off. The screw wouldn't screw back in so I had to take them to the store, the screw was stripped so they had to replace it. My frames are bronze they put an oversized bright silver screw in it's place. Not even a month after that my nose pieces started falling off. This is the most expensive pair of glasses I have bought in years and within four months they had completely fallen apart. Also they smudge up horribly. I use cleaner on them and within minutes they looked smudged again. I normally buy from a cheap competitor, but because I had new insurance I wanted to get what I thought was more high end quality by going to wise eyes. BIG MISTAKE! I will never go here again.

This place is an absolute JOKE. I called to schedule an appointment to have my eyes dilated so photographs could be taken for my neurologist. I made the appointment at the beginning of the month for a date at the end of the months. I called the afternoon before to find my appointment the day before and that’s when they let me know they don’t accept my insurance… so after being initially frustrated, because they had more than 20 days to contact me to let me know about that, I just accepted I’d be footing the bill and went to my appointment anyways. My husband had to take off work because the woman I spoke to said that the eye drops would cause vision problems for a few hours after my appointment and I’d need someone to drive us. Imagine my suprise when I walked in and spoke with the woman…. she told me that “ we don’t have a machine that takes photos of your eyes” - so what in the hell am I doing here? This place wasted my time and my husbands time. Idk who is taking appointments there but they need fired.