It took awhile to get an appointment, but once I got in, they were so nice and helpful! I know some people had a bad experience, but mine was good! Nurse Maria helped me so much and returned my calls. She even took time to explain my lab work. I will for sure be using them again!
About
Access Health serves patients in Richmond and the surrounding part of Texas from its office at 400 Austin St. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes Davis Vision, Superior Vision and Spectera (7 plans in total). 5 doctors are listed here, including Rose-Hong Bui, OD, Chen-Ying Ashton, OD and Amalia Davis, OD. It is open 6 days a week, including Saturdays, with evening hours on weekdays. You can walk in without an appointment. Call (281) 969-1799 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
400 Austin St
Richmond, TX 77469-4406
Get Directions - Phone
- (281) 969-1799
- Languages spoken
- English, Spanish, Vietnamese
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 7:00 AM – 7:00 PM |
| Tuesday | 7:00 AM – 7:00 PM |
| Wednesday | 7:00 AM – 7:00 PM |
| Thursday | 7:00 AM – 7:00 PM |
| Friday | 7:00 AM – 7:00 PM |
| Saturday | 8:00 AM – 12:00 PM |
Currently open — closes at 7:00 PM. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 321
Every time I come here, the front desk staff are busy chatting about unrelated things while patients are left waiting. From signing in on the tablet to actually being checked in, the process takes far longer than it should. Instead of helping, they’re having personal conversations about things like nails or what happened the day before. When you finally ask about your wait, they’ll say there are several patients ahead of you, yet it’s clear they could be checking people in much faster—it only takes a few seconds. It feels unprofessional and frustrating to watch staff ignore waiting patients while continuing casual conversations. A little more focus and urgency at the front desk would make a big difference.
Waste of money. Never go here. Your symptoms and illness are not a priority to their long lead times for tests, results or follow up’s Was told even though the doctor has my test result, it can take up to two weeks to review them while I’m fighting a stomach infection. Don’t risk your life going here
They are amazing. They have been keeping me alive with this diabetes for years, from Dr. Varghees and staff, the whole pharmacy. Front desk staff five stars. I’ve had to have been hundreds of times by now and not a bad experience yet. Dr. T in dentistry is amazing. Dr Clarissa for my mental health. Thank all of you for these services you provide us!
Customer service is a joke. They never answer the phone. I was calling from the lobby no other patients in sight and watched them in their full conversation and phone ringing and no one picked up.
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