Evolutionary Eye Care - Sugar Land

I had a great experience at Evolutionary Eye Care Center. The doctor and nurse were both very helpful, patient, and professional while trying to fit scleral lenses for my eyes. They took the time to make sure I was comfortable and explained everything clearly. I truly appreciate their care and highly recommend them.

Everyone was so incredibly helpful and welcoming, to the person who helped me schedule over the phone, to checking in, my intake, my exam, and checking out. The doctor was informative and didn’t shame me even though I definitely was not taking care of my contacts. I’ve never had such a pleasant experience with an optometry clinic until today! Even the self pay prices are far better than my last eye dr. I highly highly recommend!!!

I had a great experience at Evolutionary Eye Care! The staff was friendly, professional, and made me feel comfortable from the moment I walked in. The doctor took the time to thoroughly explain everything and answer all of my questions, which I really appreciated. The exam was very detailed, and I didn’t feel rushed at all. The office was clean, modern, and well-organized. Overall, the level of care and attention I received was excellent. I highly recommend Evolutionary Eye Care to anyone looking for quality eye care and a welcoming environment!

My husband and I visited the Sugar Land location of Evolutionary Eye Care for his annual eye exam because we were quoted a lower price over the phone for an annual supply of contact lenses than our previous optical provider. Unfortunately, our experience was very disappointing. After checking in, we paid his copay and requested an itemized receipt before he was seen. That's when we noticed an additional charge for an optional retinal scan, even though no one had asked my husband if he wanted it. We immediately brought it to the receptionist's attention. She apologized and explained that she would have to wait 24 hours before she could process the refund since the payment had already gone through. While I appreciate that they agreed to refund the charge, it should never have been added to the bill without first asking for our consent. Throughout the visit, the receptionist appeared to be new and seemed unsure of many of the processes, which made the experience feel disorganized. After the exam, my husband was given a glasses prescription, even though we had come in for a contact lens exam and never requested a glasses prescription. He was not provided with a contact lens prescription. We were then quoted nearly double the price for an annual supply of contact lenses compared to what we had been told over the phone. When we questioned the difference, we were told that the original quote came from an offshore call center and was incorrect, and that the higher price was actually the correct one. Overall, we left feeling misled. We chose this office specifically because of the pricing we were quoted over the phone, only to find out it wasn't accurate. Between the unauthorized retinal scan charge, not receiving the contact lens prescription we came for, and the significant difference in the quoted contact lens price, our experience at the Sugar Land location did not meet our expectations, and unfortunately we won't be returning.

The service is great! They are patient and kind. Very thorough in their eye exam. The staff is nice to work with.