Acuity

We were traveling and my daughter forgot her contacts AND glasses. The team at Ducklo Eye Care was wonderful. We had our prescription sent from our eye doctor and they were able to get us trial packs that fit her prescription within a couple of hours. Thank you!

Ducklo eye care has provided great and timely service each time I have gone for a visit. The schedule/reschedule process has always been smooth. They have free parking at the front of the office and also offer appointments as early as 7:30a which I really like. They are a very flexible and attentive team.

As a 30+ year patient at Ducklo Eyecare I know without fail that each and every single visit I’ve received top notch unparalleled quality care. I would go nowhere else in fact. Highly highly recommend Ducklo Eyecare!

It’s a great place and Dr. Solomon is a friendly welcoming and open doctor. I think she is awesome and I can tell she’s a great doctor and person. It’s always a pleasure to visit her and her assistants.

I have been going to Dr Ducklo for 20 + years - matter of fact he an Dr Lemoncelli were the first and only docs at that time . They are both excellent doctors! Also a month ago , I saw Dr Steven Williams - also an excellent doctor ! BUT - the staff that took Millie’s place and the person who answers as to why it took a month to get my glasses back are very very very unprofessional ! She even laughed and said I know it’s been a month, but there was something going on - I asked what - she said she didn’t know ! When I picked my glasses up they tried to charge me $40. I said now wait a minute - when I picked these glasses out and the bill was shown to me it was a few dollars less than my insurance covered - a guy and a girl both said they didn’t know - that I could take it up w/ my insurance company ! I asked him to show me the invoice - he said he didn’t have it - what ? I love Dr Ducklo but he needs to check on the ones representing him in the back - girls at the front were professional. I should have gotten a copy of the original document that showed I was covered - all I got was my eye exam . And my glasses are supposed to be reading glasses meaning when I look at my computer which is close it’s blurry - the lens are clear when I hold a book 2 inches in front of my face ! Sorry Dr Ducklo and Dr Williams but it’s all true! Update … I want to thank the manager , Haseena Rabi for going above and beyond to try and fix the bad service and problem !! She really did try her best.First, the guy in the back that walks like a turtle and is NOT customer service “friendly “should receive more training or find a job so he doesn’t have to talk to people- he would be great at that ! He looks very intelligent so maybe IT help desk …while I was in for my second try to fix the problem Haseena asked him a question about my problem and he never looked at me to say hello since she was speaking about me-I’m really sad that I won’t be going back to Ducklo after all these years