Dr. Vu and his team genuinely could not be friendlier. They got me in quickly for an eye emergency and treated me like a friend. I look forward to visiting them for routine eye care in the future.
Acuity
About
Acuity serves patients in Great Falls and the surrounding part of Virginia from its office at 9909 Georgetown Pike. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes Davis Vision (1 plan in total). Care is provided by Lisa Anderson, OD. You can walk in without an appointment. Call (708) 759-0061 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
9909 Georgetown Pike
Great Falls, VA 22066
Get Directions - Phone
- (708) 759-0061
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 175
Three months waiting for glasses, and they couldn’t care less. First go around they ordered the wrong lenses. Then came the excuse of something being wrong with the lenses on the second order. After another month of radio silence I called asking for a status update, was assured someone would call me back (they didn't). When I followed up again, the excuse was "the glasses were lost". This place is poorly run. Show up at 8:00 AM for an appointment and you’re ignored until at least 8:15 while staff ease into their morning. No acknowledgment, no communication, no urgency. Between the delays and the lack of basic customer service, it’s clear this operation isn’t managed well. Plenty of other options out there — I’d recommend going elsewhere.
Will never go into GF Eyecare again. Gave them 2 chances to get my glasses and they failed miserably both times. Worst part is they never call. YOU have to call them, get passed around to everyone in the store, only to eventually be told the person that has, or can get, information re: your glasses will have to call you back. Absolutely terrible customer service.
Dr. Runke is, quite frankly, the best optometrist I've ever seen. She has a "bedside manner" of advising and explaining things which in much of the broader medical profession today is a lost art form. Plus, Dr. Runke runs an outstanding operation with a warm yet very professional staff that made the whole exam process easy. I highly recommend her and Great Falls Eyecare.
Amazing service. This doctor provided the best eye exam I ever had in my life and for the first time I feel like I have an accurate prescription for my eyes. She was very patient and keen on helping me gain the best eyesight. I couldn't imagine getting an eye exam anywhere else after this. 😍 I will have to note that the types of frames here surprised me greatly, as I'm used to going to Americas Best, with a great difference in budget pricing. This is a boutique shop with name brand glasses, so expect to find some interesting frames here. Going in with an insurance plan is highly recommended 👌
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