Very disappointed. I went in to order an arm/temple piece for my glasses that broke, the young lady informed me that my eye glass style was no longer made. I inquired why the arm couldn't be ordered as the company still made glasses, the reply was it just wasn't available anymore because the style was obsolete. I had ordered an arm before from another location so I found that odd. I looked up dealers of the brand and took them in, they identified the style right away, looked in their catalogue of styles, then called the company directly to order the piece. It took about a week but I was very happy the parts were STILL AVAILABLE to be ordered; you just have to ask. These guys should know better and should've just called the company instead of just trying to sell me new ones.
Advanced Eye Care & Contact Lens Center
About
Adv Eyecare & Contact Lens is an optical shop in Lake Geneva, Wisconsin, located at 154 E. Geneva Sq.. This is an optical shop for glasses and contacts; eye exams are not listed at this location. Listed services include glasses & frames and sports & safety eyewear. The practice is in network with 9 vision plans, including EyeMed, Davis Vision, Aetna Vision and Cigna Vision. Walk-ins are accepted. Call (262) 249-1000 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
154 E. Geneva Sq.
Lake Geneva, WI 53147
Get Directions - Phone
- (262) 249-1000
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Wednesday | Closed |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Reviews on Google 14
Very friendly and accommodating staff and doctor. I *hate* any sort of medical appointment but the environment in this office is very warm and inviting. I arrived early, filled out the paperwork and was seen a few minutes earlier than scheduled which was great. They were extremely patient and helpful while I took 20 years to try on 3000 different frames because I couldn't decide and because of that I was able to find one I was extremely happy with. I highly recommend this place for eye care.
Great service! I purchased a pair of frames and lenses last winter and I've had a few issues with the frames. They helped me each time and just got the manufacturer to replace them for free! My exam was thorough and I finally have lenses for my computer work. Thank you Advanced Eyecare!
Dr. Gibson was fantastic - I love my new multifocal contacts. No more cheaters. The first pair she pulled got me back to 20/20. My reason for only four stars is that I agree with some previous comments regarding front office staff. Kind of twilight zone-ish. I never felt so unwelcome anywhere. We had also previously left voicemails at front desk and never got call backs. I would go back just for Dr. Gibson though.
I have been taking my family to Dr. Gibson for several years. They are very helpful with eyeglass selection and thorough in their exam. I highly recommend them!
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