Very disappointed. I went in to order an arm/temple piece for my glasses that broke, the young lady informed me that my eye glass style was no longer made. I inquired why the arm couldn't be ordered as the company still made glasses, the reply was it just wasn't available anymore because the style was obsolete. I had ordered an arm before from another location so I found that odd. I looked up dealers of the brand and took them in, they identified the style right away, looked in their catalogue of styles, then called the company directly to order the piece. It took about a week but I was very happy the parts were STILL AVAILABLE to be ordered; you just have to ask. These guys should know better and should've just called the company instead of just trying to sell me new ones.
