Akron Optical Shop

Today, I went into Akron Optical confused as to what to do, because I'm close to needing cataract surgery. Denise answered my questions and went out of her way to show and talk to me about my vision now. I left there feeling better. She took more time with me than the previous two ophthalmologist offices I have visited. I will be back! Thank you Denise!

I had my first eye exam ever today. What a great positive experience. The doctor was super friendly and explained everything to me and the woman at the desk was very helpful because I had no clue what I was doing! My daughter has also had great experiences here. I highly recommend!

My husband was loading our suitcases into our car in Chicago when the glasses frame snapped. We went from optical to optical from Illinois to New York State. No one wanted to help us!! While staying in Buffalo, we call other places and they didn’t wanted to help. First thing in the morning, we decided to stop at this optical in Akron. They were friendly, great at looking for a frame for my husband’s lenses. Made sure he could read and see well. We highly recommend them for their great customer service and friendly service. If ever passing that way and need mine fixed, I will sure stop by their optical store.

Gina, Denise, and Dr. Wilkes are the best in the business.( I’m completely blanking out on the staff members name who works the lenses and repairs behind the glass but she has helped us multiple times in the past and also extends a welcome smile every visit ) My family have been using them for the past 5- 6 years and we love multiple things about them: 1. They care. I’m never rushed in the office and they truly get to know you. Always a friendly smile for purchases, exams or adjustments… which Im there a ton for :) 2. Selection : they have an excellent variety of frames to pick from. They are always on top of new trends in frame wear and have those stocked and ready to go. If you have something different you are looking for they will work with their suppliers and get it in. Multiple times our family wanted either a larger frame, or a different color and they worked to get those in for us. 3. Personalized shop: Big Shops are fine, but I always felt like a name on a clipboard. Akron Optical is a small independently run shop that gives you that feeling of how things used to be run. They will make it right until you are satisfied with your purchase. I have 4 larger corporate chains closer to me and I make the drive to Akron because of this. They advise you if you have vision coverage and help you get the best value with that coverage, if no coverage, I’ve seen them work with people to get a nice frame that looks like a million bucks. If you are close or want that personal touch I would highly recommend you stop in. When you’re done Akron has some quaint shops to browse as well as one of my new favorite pizza places to grab a slice. Great job as always Akron Optical, my family and I appreciate you!

On Friday my eye glasses frame broke. On Monday, a holiday and busy day, they let me come in and get new frames for the lenses I had. They were friendly and put me at my ease quickly. I left with my lenses in a new frame I love and an appointment for an eye exam. I am forever in their debt and a faithful customer! Thank you and Go Bills!