Alabama Vision Center

Dr. Velasquez and his staff are very caring and helpful. I will have my cataract removed by Dr. Velasquez on 3/16. I have the utmost confidence in him. He removed my uncle’s cataracts in 2010. My mom was also a patient of Dr. Velasquez. Two thumbs up! Thank you for your kindness and expertise.

Very disappointed in this practice after prior satisfactory visits. Was seen 5 days ago for a tear duct infection and given antibiotic drops. Had an allergic reaction over the weekend and had to discontinue. Left a voicemail early Monday morning as to my problem and noted I’d had to disconnect drops and my need for a different Rx. As of close of day Monday, I’d received NO CALL BACK. It’s not advisable to stop antibiotics before finishing their course but I had no choice. My duct is still infected. ☹️

I'm very disappointed in my last visit which ended up being the last time I will ever go to AVC. I have been seeing Dr. Bartlett at AVCZ for a number of years and he has removed my cataracts and done my eye exams every year for vision and for a medication that I am on. Last year, I did not need new glasses as the prescription I had was working. After I was brought back and part of the exam was done by the tech, I was just talking with her and mentioned that I definitely needed a prescription for new glasses this time because my glasses had broken. That's when I was informed there would be a $55.00 charge for the doctor to write the prescription for my glasses!!! And I explained to the tech that I have Medicare Advantage Duel Plan with Medicsid and I have no deductibles or co-pays and she said they were billing mine under medical because of the medication check up and I was seeing the MD. I explained that I had always seen the same doctor for the same exact exams and never had this charge. She left the room and a little while later came back with this 81/2×11 sheet of paper printed and said they were just about to post this which stated that all Medicare and medicaid patients would be required to pay a $55. Fee for a eyeware prescription when seeing an ophthalmologist. That sign was not posted when I came in nor was I called or texted or emailed about this. I told them to forget it. Just finish my eye exam and I would go elsewhere for my glasses, and this would be the last time they would see me, and that I will let everyone know how they treat their patients, so, I am letting Medicare and Medicaid patients beware!!!! Oh, and in order to see the Dr this time, i had to go out and down another hall and sit and wait again. I was not happy being worked through like a herd of cattle. I will not be going back.

I recently had LASIK surgery with Dr. Velazquez at Alabama Vision Center, and I couldn’t be happier with the experience. The facility is very nice and clean, and the entire staff was welcoming. Dr. V was incredibly friendly, took the time to answer all of my questions, and made me feel comfortable even though I was initially nervous. After just 24 hours and a good night’s sleep, my vision had already improved to my satisfaction. Now, 3 days post-surgery, I’ve had little to no issues—honestly, my eyes were more uncomfortable when I wore contacts! I only wish I had done this sooner. I 100% recommend Dr. V and Alabama Vision Center if you’re considering LASIK. Life-changing experience!

Physician not very friendly, somewhat unapproachable. Did not like us questioning certain aspects of care. Tech did the refraction....physician exam less than 5 minutes. Made us feel very anxious re: decline in my husband's vision as if it required urgent treatment but wanted us to secure old records rather than have his office request them from former provider & Callahan Eye Hospital. We elected to return to former ophthalmologist for 2nd opinion & continuation of care since he was more familiar with my husbands history ( the ONLY reason we had changed was because of proximity to our home.) After seeing our former physician, it was so reassuring to find out that there had been very little change in my husbands eyesight, his vision was actually 20/30 in his good eye rather than 20/80 and the only recommendation was the addition of an OTC eye drop. Will not return nor recommend Dr.V. As far as the facility on 119, the parking lot is a maze & difficult to navigate as nothing is mark