Will not be coming back. Came in referred by my old optometrist after having retired. My daughter and I both had appointments the same day, 1:45 pm and 2:00 pm. Despite arriving at 1:40 pm it still took about 35-40 minutes to be seen. EVERYONE - front desk ladies, Dr. Arredondo - was preoccupied trying to figure out how to send check up text reminders to patients. Once we were actually seen and got our totals, we were a little surprised since we had never paid that much for glasses before. Regardless, we were already there so we did go ahead and purchase. When my glasses were ready, I got 3 different text messages reminding me to pick up. Once I did, they initially told me they didn't have a file with anyone by my name. Then they said they found the file but that my glasses were not ready. I showed them the texts I had received, along with my invoice, and they looked again. They found the glasses and proceeded to tell me I owed more than what the invoice noted. Something about "whoever did your invoice forgot to charge you some things". Very ridiculous and incredibly unprofessional/unorganized. All the front desk ladies seemed to group against me about the price difference as well. When they asked if I wanted to speak to the doctor, I didn't get the chance to respond before him saying "I'm busy" in a rude tone.
