If I could give 0 stars, I would. I work for the federal post office and I have excellent insurance. Even before my scheduled appointment, I called my insurance to double. Check that all about eyes in foresight. Illinois was a covered service. I spoke to a representative and he assured me that this was a covered establishment for the service of vision exams and contacts. I arrived for my first exam. I was asked if I had the same insurance. And I agreed, then, after my exam, they told me, I needed to pay two hundred and fifty five dollars. I questioned why due to the fact that I have excellent insurance. And the person told me that my insurance is out of network. So without arguing in the store, I agreed to pay and submitted a claim through my blue cross, blue shield federal plan. Then, they made me come in for a contact fitting encharged me another f which should have been covered under my insurance as well.And I was told that I needed to pay 303 00 . I once again questioned the reason I would have to pay out of pocket and she became quite rude and insisted I needed to pay because it was out of network. I end up paying once again even though I know my insurance is covered . I once again had to go online and submit a claim that I shouldn't have to because it should have been handled at the place of business. Not sure what is oing on with this company.But it is quite infuriating!
