Altoona Ophthalmology Associates

My son had eye emergency and they got him in quick. The entire staff including doctor were beyond wonderful! So friendly and welcoming!!

Called to see if they were accepting new patients for my child, the woman who spoke with me had no professionalism, no manners, talked over me and then due to me addressing that my child having ASD says to me, "we don't accept people with Autism Diagnosis and even if we did, our Pediatric Dr. Leaves this fall of 2025 and we have no plans on getting anymore Pediatrics in this practice so guess your going to have to call Pittsburgh." Just he over all arrogance and rudeness involved that didn't have to be it takes less effort to be kind. I pray that woman finds peace with herself whatever is going on in her personal life. 🙏

We left Nittany Eye to come here. The staff on the phone transferring our records, answering Q’s, and getting us started were great! They DO NOT charge for unnecessary procedures like N. Eye started doing; the Dr seemed knowledgeable & diagnosed my husband with something rare that our other Dr missed; the optician was very helpful with our glasses; and they have helped us with emergency glasses fix-its. It’s a busy place and phone calling/ return calls are rough, but overall efficient and professional. Much better than the last place that closed offices when they felt like it. We love the larger selection of glasses, too.

Love them so much made my first visit so fun and they were so friendly

Terrible experience with a vision practice - actually the worst I’ve ever experienced. The staff couldn’t figure out to schedule my appt. The first one they needed to cancel which was not a problem because one of the doctors was sick so they said next available appt is in 2 weeks. Then they confirmed the appointment a few days before. A few hours later, they called to say they need to reschedule again. I said ok that’s fine and I also told them I can see any doctor in that practice, it doesn’t need to be one specifically (the one who was out sick) since I’m a new patient. 2 - 3 minutes later they called back and said that appointment time they offered to me had been taken and they need the next available appointment is in another 2 weeks. They never acknowledged their mistakes, did not apologize and the woman hung up the phone on me when I said I’ll just look for a different practice to go to.