Alysha Jacobs OD

My aunt Janice was a resident for his stay following a shoulder surgery. The therapy program led by Doris & Larry helped him regain strength with his arms and legs. Nurses Michael, Christopher & Sasha were outstanding approaching him with compassion and love. The nursing aides Jason, Tania and Magda had a smile with every interaction. Also have to thank the cook Marlow, housekeeper Conrad and maintenance Jay for their hard work. Last the activities crew of Denise, Kelsy and Mark for keeping him busy with patio bingo, sip and paints and cosmic bowling.

I visited today, Sunday, and we sat outside among well-manicured shrubbery with plenty of shaded areas on this sunny, hot day; the parking was easy and the staff I met were pleasant ; a real nice visit.

My mother was referred to sub-acute care and I selected this facility based on a good review from a local hospital. After residing there for one day, she begged me to get her out of there. As a stroke survivor, she requires assistance to get out of bed and is subject to nerve pain when moved. The treatment she received was satisfactory while I was there, but she reported a total lack of empathy when I wasn’t. The night staff would move the call button out of her reach, while when she was attended to, she was handled roughly. Fortunately, I was able to have her moved quickly. The admin staff was quickly responsive in this regard, hence the second star. Overall, I would not recommend this facility.

I had a great experience with this nursing home. The staff is caring, attentive, and truly treats residents with respect and kindness. The facility is clean, well-maintained, and has a warm, welcoming atmosphere. I would definitely recommend it to anyone looking for quality care for their loved ones.

I arrived one hour earlier than anticipated discharge time for my Client to ensure all was in order. RN Adelaide arrived with discharge papers and reviewed all medications with me, including last time they were given and next time they needed to be given. Adelaide informed me that all medications had been called in to patient’s Pharmacy. Kelly OT arrived soon after with the wheelchair that was needed and she ordered equipment that we need at home that will be delivered to home. David RN Supervisor stopped by to make sure all was in order and informed Kelly of another needed item that needed to be ordered that I had forgotten to mention. David went and got more bags that we needed to pack up everything . Everyone was so kind, professional and ready to do what needed to be done to ensure a safe discharge. Very impressed with Sara Neuman Rehab!