America’s Best

I’m not giving them any stars. These people are rude. They don’t communicate with one another to the point they were calling me back to back. I said if they couldn’t find my daughters insurance (it through her father who lives out of state) keep the appointment I’ll pay out of pocket and I’ll send it to the insurance company for reimbursement. Yet still kept calling and I’m repeating the same thing. The day before her appointment they called and said we couldn’t find the insurance again, even though the day before that we confirmed they found it. I’m trying to explain this and she’s being rude the whole time. Yet low vibrational people will never get a reaction out of me. You don’t like your life you will never interrupt my peace. I was told her glasses would be available for pick up today. 6/24/26. So I called when they were open to see if I could get them before we left Galloway. She’s like it’s 9:13am and our shipments don’t come in until later and you’ll get a text or a call whatever you set up. I mean straight attitude while speaking. First off congratulations you can tell time. You want a cookie lol. I know what time it is and I don’t work there so how would I know what time they’ll come in. I’m just asking a question. The front desk people need a therapist. Angry that early in the Am is just sad. After I get my daughters glasses I’ll never come to that location again.

One of the best eyeglass buying experience of my life! In and out in no time. Dr. Li was excellent. Unfortunately, I had a bit of a language barrier with the e young lady who waited on me at first. I wasn’t warned about certain things that happened during the procedure and when asked, “want to pay $20 more?” She struggled to explain why I might want to. Condition, image, eye, something something. I stayed around my budget and got better than what I anticipated and a free eye exam with a special offer of frames. Got an appointment the same day on a Saturday!

*1 star - Terrible experience with and pickup* I went here to get prescription glasses for my son and paid for them to be delivered. They never arrived. After waiting, I called and they said the glasses were at the store and I needed to pick them up. On my way there I called to say I’d be one minute late. They told me that was fine and I could still pick them up. I drove 30 minutes to get there. When I arrived, they refused to give me the glasses because I was one minute late. They had just told me they'd open the door and hand them to me. Instead they said they were closed and wouldn't help. Paid for delivery I never got. Drove 30 minutes based on what they told me. Then turned away for being one minute late. Complete waste of time and money. Do not recommend Expensive and terrible service

Will not let me renew my prescription virtually online like usual. But they wanted me to come In and do it virtually... make that make sense.. oh and because it was virtual I had to wait 2 hours. I instantly left. Ill find somewhere else to go. I want my prescription renewed. Not a new one where they change it so much I can't see and have migraines for months.

Best optometrist practice I've ever experienced. Very thorough exam and everyone was pleasant and professional and the prices we're so much cheaper than anywhere I've gone before.