Americas Best

🌟🌟🌟🌟🌟 Phenomenal Service from Kim, Phoua, and Nimi at America's Best Roanoke! We had an absolutely outstanding experience at the America's Best in Roanoke, TX, thanks to the incredible manager, Kim, and her amazing team members, Phoua and Nimi. From the moment we walked in, we were greeted with warmth and professionalism. Nimi, the receptionist, was the first face we saw and she was incredibly knowledgeable, friendly, and a great asset to the team. She handled the initial check-in process smoothly and quickly answered all our questions. Kim runs a tight ship, and it shows in the dedication and knowledge of her staff. Phoua was exceptionally patient and helpful during the selection process, providing excellent suggestions and making sure we were comfortable with our choices. Kim herself is a truly fantastic manager. She was actively involved, ensuring every customer was taken care of and that the service was top-notch. Her leadership clearly inspires her team to deliver nothing less than excellence. If you are looking for new glasses or contacts and want superior customer service, look no further than the Roanoke America's Best. Kim, Phoua, and Nimi are the gold standard. They genuinely care about their customers and make the entire process easy and pleasant. Highly, highly recommend! Phillips Family

Kim and her staff are absolutely amazing I feel like a celebrity every time I walk in. I have some crazy boys that I take with me and they welcome All of Us Open arms. Through the chaos of finding glasses they are amazing and not only helping but having a patience of a saint! I will always be coming here because how amazing everybody treats us the experiences one of a kind. Best place to ever find glasses 🕶️❤️

After weeks of searching and trying different retailers in the area, we finally found a great pair of sports glasses! We came in with a prescription already in hand and were able to shop the vast selection offered. It was impossible to find anything elsewhere that was even compatible with my son's prescription, but here my kiddo was even able to select a style he liked! We received fantastic service from Raul, who was patient, attentive, and informative throughout the whole process. Great options, fair prices, and wonderful people at this location! Highly Recommended!

I always have a good experience with America’s Best. Everyone at this location is very sweet and helpful. Jenny helped me today and she was so kind and well informed, also patient with me and my one thousand questions about pricing and add-ons, etc.. The eye care club is a great deal in my opinion and I have used it for years but the service is excellent and I will keep coming back!

We’ve had a great experience at this America’s Best location! My 9-year-old son is learning to wear contacts, and Kim has been incredibly patient, kind, and encouraging with him throughout the process. She took extra time walking him through putting his contacts in step by step, never rushing him, and reassuring him when he got frustrated. She explained everything clearly and made sure he felt comfortable and confident. The rest of the staff is just as friendly and helpful. They even noticed that my son’s glasses weren’t sitting quite right and fixed them quickly on the spot without us even having to ask. It’s little things like that that really stand out. Highly recommend this location!