Save you money, spend an extra 50 bucks somewhere else for glasses that will last more than 10 months. My lenses can't be reused, so I'm out those as well. I purchased glasses in July 11, 2025, it is now May 22, 2026. The glasses did not even last a year and I paid $220 dollars for them (140 for the frames). That is a lower price point, but i never expected it to peel. I take care of my things. These glasses couldn't have cost more than 10 dollars from TEMU. I came in to lodge my complaint and the store manager said "I don't have insurance and there is nothing she can do". This is not damage I caused, but there should be a manufacturer warranty for at least a year. You can also choose not to put poor quality frames on your wall. She gave me corporate customer service number, which I called, and they said they can't do anything either except escalate to store management. So I don't have any confidence that this will get resolved. June 4, 2026 UPDATE: As predicted, it's been 2 weeks, and crickets. Was told I would be copied on the communication.
About
Located at 32822 Fm2978 in Magnolia, TX, Americas Best is an eye doctor and optical shop serving the Magnolia area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. EyeMed, Aetna Vision and Humana are among the 7 vision plans accepted. Walk-in visits are welcome. Call (281) 249-2284 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
32822 FM2978
Ste 1200
Magnolia, TX 77354
Get Directions - Phone
- (281) 249-2284
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Reviews on Google 80
I even don't know where to start. First of all I was so excited to find American best eye office open near my home. However I have no idea how I got a text to go get my daughters glasses and yet they were not ready when she got there. When I asked the gentle man how come I got a text message to go collect the glasses he casually said he has no idea because the text messages are automated. This is truly unacceptable customer service! I value my clients time and I would expect the same because I have been attended to in another Americas best eye location and I know what good customer service is.
I don't believe for a minute any of the positive reviews.. This is the worst place in the area for eye glasses. My prescription wasn't right and the glasses are now falling off my face if I look down. The nose piece has fallen off on one side a number of times. The first time I took them back they told me I would have to order them on line from Amazon because they didn't keep them in stock. And that was just days after I purchased them. After a week or two I went back for adjustment, they ask when were they purchase, like it would make a difference. I have never had any problems with Lense Crafters. Whom I will go back to on my next eye exam.
I was greeted by each staff member kindly as I entered the door. Everyone was extremely friendly especially Joselyn who was patient with me throughout my visit. Highly recommended!!!
I had the most amazing experience at Americas Best on FM2978 in Magnolia! Annabella is the absolute BEST at identifying frames that fit your face and personality. She was patient and kind. You know, old fashion customer service! And thanks to Joseph too for assisting with the process. I’ll definitely be back!!
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