I went in, got an eye exam done which was something I had never done before! The team there is incredible! The receptionist was very welcoming, the nurse that did my pre-test was very nice and so was the Dr. They walked me through exactly what they were doing and checking for and just made me feel very in the loop of things! Then time to pay for the visit came and I worked with Ms. Kat. She is amazing! She told me my options and I decided to just pay for the visit and think about the whole glasses thing. She said I had 30 days to decide so they could credit my exam towards the deal they were running. A couple days later I decided I wanted to get the glasses and I went in. Was greeted once again and the team there was really helpful. I had no idea what I was doing but Ms. Ida helped me pick out my 2 pairs of glasses! I showed her the style I liked and she helped me see some similar options. She was very professional while ringing me up and was very caring about anything I talked about. They are the best! I look forward to my next visit!
About
Americas Best serves patients in Portage and the surrounding part of Indiana from its office at 5938 Us-6. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Insurance accepted includes EyeMed, Aetna Vision and Humana (7 plans in total). You can walk in without an appointment. Call (219) 706-6211 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
5938 US-6
Portage, IN 46368
Get Directions - Phone
- (219) 706-6211
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Reviews on Google 183
Had such a great experience at this eye doctor’s office! I especially want to recognize the girl who helped me with my purchase. She made the entire process so easy, fun, and stress free.Customer service like hers is hard to find, and she truly made my visit memorable. Thank you Kat!
Kat made my 6 year old daughter’s experience getting her first pairs of glasses so fun and easy. She was welcoming, personable and even chatted with my sons that came along for the appointment. Highly recommend.
I received prompt service through out my time there. I definitely give Ms. Ida five stars for great service. Just a bit awkwardness in completing the eye exam with a bit of unclear instructions, but this is more so me and how I process information. Overall, it was a good experience.
The staff was amazing! They got me checked in as soon as I walked through the door. Nancy, Kat and Ida were so kind and honest helping me choose two pairs of frames when I couldn't decide. The wait time was very minimal in between pre-exam and when I saw the doctor. The doctor was via zoom/telehealth. It didn't feel any different than if the doctor had been present in the room. Nancy did a great job finalizing my order and making sure I got the best deal. Will definitely use them in the future when needed!
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